Privacy Policy

This Privacy Policy explains how Kinro AI ("Kinro", "we", "us") collects, uses, and shares information when you visit or use our website and services at https://kinro.com (the "Services").

Information We Collect

• Information you provide: such as your name, email address, mobile phone number, company name, messaging preferences, and any details you submit through forms or communications.
• Usage data: such as pages viewed, links clicked, time on page, and referring URLs.
• Device and browser data: such as IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies: see our Cookie Policy for details.

How We Use Information

• Provide, operate, and improve the Services.
• Respond to inquiries and communicate with you.
• Analyze usage and performance to improve our website.
• Protect against fraud, abuse, and security risks.
• Comply with legal obligations.

Website Visitor Identification and Marketing Partners

We use cookies, pixels, and similar technologies from online data partners to understand visits to our website and identify business visitors who may be interested in Kinro. When you visit or log in to our website, these technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email address or online profiles.

We or service providers on our behalf may then use this information to send communications and marketing to these emails or profiles. You may opt out of this advertising by visiting https://app.retention.com/optout.

Legal Bases (EEA/UK)

If you are located in the EEA or UK, we process your personal information based on legitimate interests, consent, performance of a contract, or compliance with legal obligations, depending on the context.

Sharing and Disclosure

We may share information with trusted service providers that support our operations (for example, hosting, analytics, and customer communication). Our current service provider list is available on the Subprocessors page. We may also disclose information if required by law or to protect our rights and users.

Mobile Messaging Privacy

If you provide your mobile phone number and opt in to text messages, we use your number and messaging consent information to send and manage messages about your insurance request, quotes, applications, policies, account, related customer support, and marketing. Message frequency varies. Message and data rates may apply.

We do not share, sell, rent, or provide your mobile phone number or text-messaging opt-in or consent data to third parties or affiliates for their marketing or promotional purposes. We may provide this information to service providers that help us deliver our messaging program, but they may use it only to provide those services for us.

You can opt out of text messages at any time by replying STOP. Reply HELP for help or contact us at team@hello.kinro.ai. Consent to receive marketing text messages is not a condition of purchasing any goods or services. See our Terms of Service for additional mobile messaging terms.

Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use reasonable safeguards to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

International Transfers

Your information may be processed in countries other than your own. Where required, we use safeguards to protect cross-border transfers.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your information. You can also opt out of marketing communications at any time.

Children's Privacy

The Services are not directed to children under 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. We will update the effective date above when changes are made.

Contact Us

If you have questions or requests, contact us at team@hello.kinro.ai.

For additional documentation and policy requests, visit our Trust Center.